Zhibo88 Privacy Policy — User Data Protection
Last updated: 2026. This document explains how zhibo88 collects, uses, and protects the personal information of Malaysian users.
Zhibo88 is committed to protecting the privacy and data security of every user. This Privacy Policy outlines the types of information we collect, how it is used, who it may be shared with, and your rights regarding your personal data. By using the zhibo88 platform, you agree to the practices described in this document.
Information We Collect
When you register and use the zhibo88 platform, we collect several categories of information to ensure our services run smoothly and securely. This information is collected directly from you at registration, or automatically as you use the platform.
Full name, date of birth, email address, phone number, and encrypted password collected at registration. This information is required to verify your identity and protect your account from unauthorised access.
Transaction details in MYR including deposit and withdrawal history, payment methods used (GrabPay, Boost, bank transfer), and transaction reference numbers. Full card numbers and banking passwords are never stored by zhibo88.
Device type, operating system, web browser used, IP address, and general location data (state or city). This information helps us detect suspicious login attempts and optimise the experience for Malaysian users on mobile devices.
Game records, betting history, pages visited, session duration, and general usage patterns. This data is used for platform improvement, fraud detection, and delivering a better user experience over time.
How We Use Your Information & Cookie Policy
How Your Information Is Used
Zhibo88 uses collected information solely for platform operations and improvements. This includes: processing registrations and verifying user identities; securely processing deposits and withdrawals in MYR; detecting and preventing fraud and unauthorised access; providing responsive customer support; sending important account-related notifications (not unsolicited marketing); and improving platform functionality based on actual usage patterns.
We do not use your data to sell to third-party advertisers or for any marketing purposes outside the zhibo88 platform without your explicit consent.
Use of Cookies
The zhibo88 platform uses cookies — small text files stored on your device — for several important purposes. Session cookies keep you logged in while you use the platform. Preference cookies save your language and display settings. Analytics cookies collect aggregated, anonymised usage data to help us understand how users interact with the platform.
You can control or disable cookies through your browser settings, though please note that some platform features may not function properly without active session cookies. Using the zhibo88 platform is considered consent to the use of cookies as described here.
Security & Data Storage
Zhibo88 implements strict technical security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction. All communication between your device and zhibo88 servers is encrypted using SSL/TLS protocols, ensuring that transmitted information — including login details and MYR transactions — cannot be intercepted in transit.
User passwords are stored in hashed form using strong algorithms and are never saved as plain text. Access to the user database is restricted to authorised personnel only and governed by a multi-layered access control system. Your data is retained for as long as necessary to meet legal obligations and platform operations, after which it is securely deleted or anonymised.
Sharing Information with Third Parties
Zhibo88 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, in limited circumstances, information may be shared with the following parties for legitimate operational purposes:
- Payment Processors: Transaction details required for processing are shared with authorised payment providers (such as local banks and digital wallet processors) solely to facilitate deposits and withdrawals in MYR.
- Game Service Providers: Minimum data required to deliver gameplay may be shared with game software providers that are partners of the platform.
- Legal Requirements: Information may be disclosed to the relevant authorities where required by law or valid legal process.
All third parties that receive user data are required to uphold security and confidentiality standards equivalent to those of zhibo88.
User Rights & Policy Changes
Your Rights Regarding Personal Data
As a zhibo88 user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you. Requests can be submitted via customer support and will be processed within 14 business days.
- Right to Rectification: If you find any information in your account to be inaccurate or outdated, you can update it through your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and associated personal data. Please note that some data may need to be retained for a specified period to comply with legal obligations before it is permanently deleted.
- Right to Withdraw Consent: You may withdraw consent for marketing communications at any time without affecting your core account services.
Changes to This Privacy Policy
Zhibo88 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or by email before the changes take effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. Users are encouraged to review this page periodically.
For any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please reach out to the zhibo88 customer support team:
- Email: [email protected]
- In-Platform Support: View FAQs or use the live chat feature after logging in
Have More Questions About Your Account?
Check our FAQs for quick answers, or register a new zhibo88 account today and enjoy a safe entertainment platform built for Malaysian users.